Get In Touch With Us

We are glad you found your way here. Whether you have a question, a correction to flag, or simply want to share your thoughts, this page explains the quickest ways to reach the team behind Non GamStop.

When Should You Write to Us?

Our inbox is open for a range of reasons. The most common ones include:

• Factual queries — if something on the site reads as outdated or inaccurate, let us know and we will look into it promptly.
• Editorial suggestions — spotted a topic we have not covered yet? We welcome ideas that help readers make more informed decisions.
• Accessibility concerns — if any part of the site is difficult to use or navigate, please tell us so we can improve the experience.
• General feedback — positive or constructive, we read everything that arrives in our inbox.

What We Cannot Help With

A few things fall outside what we are able to assist with directly. We do not operate any casino or gaming platform, so we cannot resolve account disputes, process withdrawals, or intervene in bonus disagreements on your behalf. For those matters, your first step should always be the support team of the site in question, followed by the relevant dispute resolution service if needed.

We also do not offer personalised gambling advice or financial guidance of any kind.

How to Reach Us

The most reliable way to get a response is by email. We aim to reply within two working days, though during busy periods it may take a little longer. Please include as much context as you can — a vague message is harder to act on than a specific one.

Send your message to: info@paysme.co.uk

If you are curious about the people behind the content and the editorial standards we hold ourselves to, you can read more on our about us page, which sets out how the site is run and what guides our approach.

A Note Before You Write

We treat every message as coming from a real person with a genuine need. In return, we ask that correspondence remains respectful and on topic. Spam or promotional outreach is deleted without reply.

We look forward to hearing from you.